Managing visitor pressure

Many tourist destinations do not have an insight into the tourism-related problems nor into the solutions. We have years of experience in research into overtourism.

Managing visitor pressure

Human Capital Agenda

Functions and roles of employees in the hospitality sector are changing. That is why we are working on a new vision of changes in Human Capital in this sector including certified training programmes.

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Big data development

Together with market parties at regional, national and international level we facilitate cooperation in data development. This way, you are able to develop and use data in an effective manner.

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Tailored expertise on leisure, tourism & hospitality challenges

Unique solutions in the areas of:

Customer engagement

Customer engagement

Business intelligence

Sustainability strategies

Events

AIHR annual conference

Blogs

Sharing our expert knowledge at ITB Berlin 2019

ETOA partners with CELTH to examine overtourism

Understanding technology in the travel industry

We are working with:

Shanghai Normal University

ETOA

European Cities Marketing

UNWTO

Would you like to work with us?