Managing visitor pressure

Many tourist destinations do not have an insight into the tourism-related problems nor into the solutions. We have years of experience in research into overtourism.

Managing visitor pressure

Human Capital Agenda

Functions and roles of employees in the hospitality sector are changing. That is why we are working on a new vision of changes in Human Capital in this sector including certified training programmes.

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Big data development

Together with market parties at regional, national and international level we facilitate cooperation in data development. This way, you are able to develop and use data in an effective manner.

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Tailored expertise on leisure, tourism & hospitality challenges

Unique solutions in the areas of:

Customer engagement

Customer engagement

Business intelligence

Sustainability strategies

Events

11 - 14 March 2020

ECM’s Spring Conference

Blogs

CELTH partners in the Chair/Professorship

TechSummit 2020: Technology and education

How can storytelling enhance experiences?

We are working with:

Shanghai Normal University

ETOA

European Cities Marketing

UNWTO

Would you like to work with us?