The recent growth of urban tourism requires the sector to ensure sustainable policies and practices that minimise adverse effects of tourism on the use of natural resources, infrastructure, mobility and congestion, as well as its socio-cultural impact. Increased reports of negative attitudes among local populations towards visitors, due to perceived overcrowding, noise and other issues, have led to the spread of terms such as ‘overtourism’ and ‘tourism-phobia’ in the media.
Managing tourism flows in urban destinations
The World Tourism Organization (UNWTO) report aims to help manage growing urban tourism flows and their impact on cities and residents. The report examines how to manage tourism in urban destinations to the benefit of visitors and residents alike. It proposes eleven strategies and 68 measures to help understand and manage visitor growth. The report was launched during the 7th UNWTO Global Summit on Urban Tourism, in Seoul, Republic of Korea (16-19 September 2018) and now is available for download.
The report is the result of collaboration between UNWTO, the Centre of Expertise Leisure, Tourism & Hospitality (CELTH), Breda University of Applied Sciences (formerly known as NHTV Breda), and the European Tourism Futures Institute (ETFI) of NHL Stenden University of Applied Sciences.